Terms & Conditions

BUENOS HEROES CAMPAIGN

Win a trip for 2 to Buenos Aires. 

Diners can enter the prize draw by ordering any Hero Dish or Hero Drink from the CAU a la Carte, Dessert and Drinks menu. 

Participants must upload a selfie to Instagram using the TAG #BUENOSHEROES.

Participants should TAG whom they’d like to take on the trip and switch on location on location functionality on the APP via their mobile phones.

Prize comprises a one week's stay in Buenos Aires for two adults, flights, shared hotel accommodation and £250 spending money. CAU Restaurants will make all arrangements.

Entrants must be 18 years of age or older and hold a valid UK passport.

  • Prize validity until 22nd May 2018.

Tickets may not be used during the Blackout period, which comprises the following dates (Exact dates to be confirmed):

  • Easter
  • Summer peak
  • Christmas
  • Bank Holiday weekends in UK and Spain
  • Reservations should be made no later than 4 weeks prior to departure.
  • Spaces are subject to availability.

  • Before any booking is confirmed, the following details for each passenger must be provided: 
- All given names (as show on passport)
- All given last names (as show on passport)
- Citizenship/Nationality
- Passport number
- Expiry date of Passport
- Which government issued the Passport
- Date of birth
- Gender
- Name of passengers’ relatives
- Telephone of passengers’ relatives
- Country of residence of passengers’ relatives

  • These tickets have no cash value and are non-endorsable, non-re-routable, valid only on Air-Europa and do not generate miles for Air Europa’s loyalty programme SUMA
  • Tickets with Air Europa must be reconfirmed 72hs prior to departure by calling 0871 423 0717 quoting the booking reference (PNR).
  • Travel must be completed before the end of the prize letter’s validity date. No extensions will be permitted.
  • Liability with regards to visa, passport, and health requirements rests solely with the prize winner. 
Air Europa, S.A.U. reserves the right to cancel dates, modify or change routing without any legal implication by the prize winner against Air Europa, S.A.U., its employees and/or agents.

No cash prize alternative is available.

Guests can enter as many times as they want when ordering a Hero Dish or Hero Drink on one visit for the duration of the campaign between 24th July and 31st August 2017.

 

VOUCHER BUYER

We accept the following payment methods: Mastercard credit & debit cards Visa credit & debit cards

You are responsible for ensuring that the correct recipient address is input in your Voucher order.

This Voucher must be redeemed on or before the stated Expiry Date; any remaining amount is not exchangeable with or for cash or another Voucher and will be automatically forfeited.

If the total cost of the item/s you wish to purchase exceeds the value of the Voucher or Vouchers purchased, you can make up the difference with another form of payment.

This Voucher will not be replaced when lost, damaged or stolen.

This Voucher is valid only at CAU restaurants associated branches where applicable.

In the event of any dispute, the decision of CAU Restaurants is final.

This Voucher entitles the bearer to redeem the product and/or services specified herein or where a general Voucher is purchased any goods or services supplied by CAU Restaurants.

Delivery policy:

All gift cards will be sent out with 48 hours via first class post.

Returns/Refunds of a Voucher:

All Voucher sales are final and non-refundable.

Please direct any enquiries in relation to use of your Voucher to CAU Restaurants.

If you have any questions about our privacy policy, please contact us at hello@caurestaurants.com or call us on 0207 432 9600.

CAU Restaurants Ltd. Registered in England No. 7381319. Registered Office: 4th Floor, 7-9 Swallow Street, London W1B 4DE.